FAQ
Everything about automated real estate video
2-minute production, AI personalisation, 1080p formats and dedicated support—here is everything you need to deploy Kappn.
Can’t find the answer? Reach out to our support team—responses within one business day.
Generation time & photos
How long does it take to generate a video?
Less than 2 minutes. From an address and a handful of photos, Kappn delivers an immersive video ready to publish.
How many photos can I upload?
Up to 50 photos per property. The exact number used depends on video duration and your subscription tier.
Personalisation & video content
Can every video be personalised?
Yes. Choose between a generic format or a personalised video that adapts narration, POIs and music to the target buyer.
Can the video show the neighbourhood and POIs?
Yes—Kappn automatically recreates the neighbourhood and integrates POIs (retail, schools, transport, leisure) with verifiable footage.
Does the video adapt to a specific buyer?
Yes. The AI adjusts narration, voice tone and POIs for a family, senior, investor, etc.
Technical & quality aspects
What format is generated?
All videos export in 1080p HD, both horizontal 16:9 and vertical 9:16, ready for portals, social and websites.
Can I change the music?
Yes, you can select a musical style or let Kappn’s AI pick the best soundtrack.
Are the shots real footage?
The video blends filmed clips, 3D and AI animation from the property address to recreate ambience and POIs faithfully.
Will my logo be included?
Yes, your logo and brand colours are automatically applied on every video.
Benefits & users
What is the main advantage of Kappn?
Twofold impact: commercial acceleration and massive time saving. -95% production time, faster sales, stronger premium image.
Is Kappn only for professionals?
It is designed for agents and networks, but individuals can also leverage it to showcase their property.
Which property types are supported?
All of them: apartments, houses, luxury villas, new developments, rental assets, prestige…
What support is provided?
Responsive email support plus an online help center filled with tutorials and guides.
Need more details?
Our support team answers within one business day and can schedule a live walkthrough for your teams.